Your Knowledge, Instantly Accessible
Transform your documentation, wikis, and knowledge bases into an intelligent AI assistant. Get instant, accurate answers with source citations.
Trusted by 1,000+ teams
Building with Cascade
Cascade AI
Your intelligent assistant
Trusted by teams shipping AI support every day
Reduction in resolution time
Teams route fewer tickets to humans after deploying Cascade.
Questions answered per day
Reliable AI answers grounded in your real documentation.
ROI in the first quarter
From scaled support, faster onboarding, and happier users.
Why teams switch to Cascade
Everything you need to launch AI assistance with confidence
Cascade unifies ingestion, retrieval, orchestration, and analytics so you can focus on outcomes—not plumbing.
Instant answers
Cascade responds in milliseconds with grounded, cited knowledge pulled from your sources.
Enterprise grade
SOC 2-ready controls, regional hosting, SSO, and full audit trails keep security teams happy.
Orchestrated workflows
Automate escalations, trigger webhooks, and chain tools together without writing glue code.
Adaptive retrieval
Semantic + keyword search tuned to your docs means zero hallucinations and higher deflection.
Analytics that convert
See bottlenecks, trending intents, and answer quality so you can iterate with confidence.
Omnichannel ready
Deploy on your marketing site, product UI, Slack, Zendesk, or anywhere your users need help.
Customizable widgets
Beautiful chat widgets that perfectly match your brand. Customize colors, fonts, and styles with zero design skills required.
Production-ready in minutes—not months or years
Integrate an AI chatbot into your application in minutes. Cascade ships with everything you need—no infrastructure setup, no brittle scripts.
Ingest
Sync docs, wikis, tickets, and knowledge bases with change detection and source-level permissions.
Enrich
Cascade chunks, embeds, and scores relevance with retrieval tuning for each audience.
Answer
LLMs respond with citations, follow-ups, and guardrails you define for every use case.
Automate
Trigger webhooks, escalations, or workflows whenever confidence thresholds or intents hit.
Observe
Dashboards highlight gaps, drift, and impact so you can continuously improve the experience.
Quick & Easy Setup
Live in 4 simple steps
No complex infrastructure. No lengthy setup process. Get your AI chatbot running in minutes.
Sign up
Create your account in seconds. No credit card required for the 14-day trial.
Add your sources
Connect your documentation, wikis, or knowledge bases with a few clicks.
Embed the widget
Copy a single line of code and paste it into your website or application.
You're live!
Your AI chatbot is ready to help your users. Customize it to match your brand.
Average setup time: 5 minutes. Join 1,000+ teams already using Cascade.
Simple, Transparent Pricing
Choose the plan that fits your team. Start with a 14-day free trial on our Starter plan.
All plans include API access, webhooks, and SOC 2 compliance. See detailed comparison →
Loved by modern GTM & CX teams
Cascade powers customer experiences for hyper-growth companies
"We replaced a patchwork of scripts with Cascade in a week. Deflection jumped 68% and our CX team finally trusts the answers customers see."
Amelia Chen
VP Support, OrbitAI
"Cascade became the connective tissue between our product docs and support channels. Insights on unanswered intents are pure gold."
Luis Romero
Head of Product Ops, Brightline
"Security, analytics, and orchestration in one platform saved us months. Our sales team now leans on Cascade during every demo."
Priya Malhotra
Revenue Enablement, Northwind
Frequently Asked Questions
Have more questions? Reach out to our support team.
Your data is encrypted at rest and in transit. We are SOC 2 compliant and never use your data to train models. You maintain full ownership and control of your content.
Cascade supports documentation sites, Confluence, Notion, Google Docs, GitHub wikis, Zendesk, Intercom, custom APIs, and more. We add new integrations regularly based on customer demand.
We use advanced RAG (Retrieval Augmented Generation) to ground every answer in your actual documentation. Each response includes source citations so you can verify accuracy. Our hybrid search combines semantic and keyword matching for best results.
Yes! You can configure system prompts, adjust temperature, choose which LLM to use (GPT-4, Claude, Gemini), set context window size, and create custom prompt templates for different use cases.
We will notify you when you reach 80% of your limit. You can upgrade your plan anytime. If you exceed your limit, queries will be queued but not dropped—we will work with you to find the right plan.
Yes, our Enterprise plan includes on-premise and private cloud deployment options. Contact our sales team to discuss your infrastructure requirements.